Frequently asked questions
Practical answers for booking, arrival, apartment living, visitors, and help during your stay.
Arrival and booking
What to prepare before arrival and how a reservation is confirmed.
Do you accept walk-in guests?
Yes. Walk-in guests are welcome, subject to apartment availability.
What are the check-in and check-out timings?
Check-in is from 12:00 PM and check-out is 10:00 AM. Early check-in and late check-out are subject to availability, and additional charges may apply.
What documents are required for check-in?
All adult guests must present valid government-issued photo identification. International guests must present a valid passport and visa.
- Aadhaar card
- Passport
- Driving licence
- Voter ID
Is an advance payment required?
Yes. Full payment or the applicable advance amount must be completed before check-in.
What payment methods do you accept?
The supplied FAQ lists the following payment methods:
- UPI
- Credit and debit cards
- Net banking
- Cash, as permitted by applicable regulations
Inside the apartment
Included facilities and practical everyday living questions.
What amenities are included?
The supplied FAQ lists:
- Fully furnished apartment
- High-speed Wi-Fi
- Smart TV and air conditioning
- Fully equipped kitchen, refrigerator, and microwave
- Washing machine in selected apartments
- Housekeeping, fresh linen, and towels
- Complimentary parking, subject to availability
Is housekeeping provided?
Yes. Housekeeping is provided according to the apartment policy. Additional cleaning can be arranged on request.
Is Wi-Fi complimentary?
Yes. Complimentary high-speed Wi-Fi is available for all guests.
Is parking available?
Yes. Complimentary parking is available, subject to availability.
Are meals provided?
Meals are available on request or through partner restaurants, depending on the property location.
Can I cook in the apartment?
Yes. Every apartment has a fully equipped kitchen with basic cookware and utensils.
Guests and house rules
Visitor, smoking, pet, and noise expectations during the stay.
Are visitors allowed?
Visitors are permitted during visiting hours. Overnight guests must be registered at reception and may incur additional charges.
Are unmarried couples allowed?
Yes. Adult couples with valid government-issued photo identification are welcome, subject to local laws and property policies.
Are pets allowed?
No. Pets are not allowed.
Is smoking allowed?
Smoking is prohibited inside the apartments. Guests may use designated smoking areas where available.
Are parties or loud music allowed?
No. Parties, loud music, and events are not permitted inside the apartments so every guest can have a peaceful stay.
Longer stays and assistance
Extensions, longer-stay enquiries, safety, and help during a stay.
Can I extend my stay?
Yes. Extensions are subject to apartment availability and the applicable tariff.
Do you offer corporate or long-stay discounts?
The supplied FAQ says special rates are available for:
- Corporate guests
- Weekly stays
- Monthly stays
- Project teams
- Employee relocations
Is the property safe?
The supplied FAQ lists:
- CCTV surveillance
- Secure access
- Trained staff
- 24/7 guest support
- Emergency assistance
Who should I contact for assistance?
The Front Desk and Guest Relations team are available to help with requests during your stay.